General Conditions
We reserve the right to refuse our services to anyone for any reason at any time.
You consent not to duplicate, replicate, copy, sell, or resell any of our products, services, or access to our services without obtaining strict and explicit permission from NAINOA LLC.
Shipping & Leadtimes
Lead times are subject to change. Lead times are only quoted for manufacturing time and not transit time. Please allow an additional 1-3 business weeks for delivery and fulfilment.
Buyer assumes responsibility of the piece(s). As soon as it is approved and dispatched, NAINOA LLC is no longer responsible for the condition of items after this point.
Modifications To Prices
You acknowledge that prices for our products are subject to change without any prior notice to you.
Products
We make every effort to represent the colors, materials, and images of our products as accurately as possible. NAINOA LLC is not responsible for any discrepancies in accuracy of color representation by your computer, tablet, or phone screen.
Due to the inherent characteristics of natural materials, variations in colors, markings, and details may occur in appearance compared to provided renders and samples. Such differences are not to be considered defects but rather as features of natural materials and handcrafted custom objects.
Quoted details and dimensions are approximate and may vary slightly due to the nature of hand made custom objects.
Due to fluctuations in temperature and climate, you understand that all products may develop
imperfections over time.
Errors, Inaccuracies And Omissions
Occasionally, the information provided may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, quoting, shipping charges, shipping times, and product availability. NAINOA LLC reserves the right to correct and amend any errors or information, or to cancel orders, including submitted orders, if any information is inaccurate at any time without prior notice.
NAINOA LLC has no requirement to update or clarify information on any related website or document except as required by law. The inclusion of specified updates to our services does not imply that all information has been altered or updated.
The content on our websites and documents is provided for general information purposes only and should not be solely relied upon for decision-making without consulting NAINOA LLC. Any reliance on the material on our websites or documents is at your own risk.
termination
The obligations and liabilities of the parties incurred prior to the termination date shall remain in effect and continue to apply after the termination of this agreement for all purposes.
These Terms & Conditions will remain in effect until either party chooses to terminate them. You have the option to end these Terms & Conditions at any time by informing us that you no longer desire to utilize our services.
If you fail to comply with any term of these Terms & Conditions, we may terminate this agreement at any time without notice. In this case you will remain liable for all amounts due up to and including the date of termination.
Changes To Terms & Conditions
You recognize that we retain the right to update, modify, or substitute any portion of these. Terms & Conditions by publishing updates and revisions on our website or within this document. It is your responsibility to review these changes.
Your ongoing use of or access to our website or services after any alterations to these Terms & Conditions are posted signifies your acceptance of those changes.
Payment
Credit cards, bank transfers, and checks accepted.
Delivery
You are fully responsible to ensure the ordered product fits within the limitations such as but not limited to door ways, elevators, stairs, and rooms of its final delivery destination. Under no circumstance is NAINOA LLC responsible if the ordered product does not fit into its final delivery destination.
Returns
As all items are fully bespoke and made to order, all sales are final and not subject to returns.
Accuracy Of Billing And Account Information
We reserve the right to refuse our services or any order you place with us at any time. You agree to provide updated, complete, and accurate purchase and account information for all transactions made through NAINOA LLC. To ensure smooth transactions and necessary communication, you agree to keep your information up-to-date at all times.
Disclaimer Of Warranties; Limitation Of Liability
NAINOA LLC does not guarantee that your use of our services will be error- free, uninterrupted, secure, or timely.
NAINOA LLC does not guarantee that the results and information obtained from the use of our services will be complete, accurate, or reliable.
Without prior notice to you, you acknowledge that we may, from time to time, temporarily remove our services for indefinite periods or cancel our services entirely at any time.
You agree that your use of services in relation to NAINOA LLC is at your own risk. Under no circumstances shall NAINOA LLC be liable for any consequential damages, including loss, injury, or claims arising from your use of our services or any products acquired through our services, or for any other claim related in any way to your use of our services or any product.
In states or jurisdictions where the exclusion or the limitation of liability for consequential or incidental damages is not allowed, our liability shall be limited to the maximum extent permitted by law in such states or jurisdictions.
Severability
If any of these Terms & Conditions are deemed unlawful, void, or unenforceable, they shall still be enforced to the fullest extent permitted by applicable law. The unenforceable portion will be considered severed from these Terms & Conditions. Such a determination will not impact the validity and enforceability of any other remaining provisions.
Entire Agreement
Our failure to exercise or enforce these Terms & Conditions does not constitute a waiver of such rights. These Terms & Conditions, along with any policies or operating rules regarding our services, constitute the complete agreement and understanding between you and NAINOA LLC, governing your use of our services.
This agreement supersedes any prior agreements, communications, or proposals, whether oral or written, between you and NAINOA LLC, including any previous versions of our Terms & Conditions.
Any uncertainty in the interpretation of these Terms & Conditions shall not be interpreted against NAINOA LLC.
NAINOA LLC is not responsible for the following:
- Damage caused to our products due to the use of improper cleaning solutions or methods.
- Damage caused to our products due to improper installation or assembly by the customer or an agent hired by the customer.
- Damage resulting from exposure to different climates.
- Alterations in finishes’ appearance due to use and exposure to various climates.
- Expenses associated with the removal or re-installation of our products.
- Repair or restoration work to our products.
Any questions regarding the Terms & Conditions should be sent to inquiry@nainoa.com